IBM- India


Vanitha Narayanan
IBM India, CEO

IBM India Private Limited is the Indian subsidiary of IBM.[3] It has facilities in Bangalore, Delhi, Kolkata, Mumbai, Chennai, Pune, Gurgaon, Noida, Chandigarh, Indore, Bhubaneshwar, Coimbatore, Visakhapatnam and Hyderabad.

Between 2003 and 2007, IBM’s head count in India has grown by almost 800%, from 9,000 in 2003 to nearly 74,000 in 2007. Since 2006, IBM has been the multinational with the largest number of employees in India. IBM is very secretive about the geographic distribution of its employees. By most estimates, it has close to a third of its 430,000 employees (150,000) in India, and it likely has more employees here than in the US.

IBM Careers:

Growth and future initiatives
IBM, in an analyst meeting held at Bangalore on June 6, 2006 stated that IBM’s India plans are for the long term & committed to invest $6 billion in the next three years in India, triple the amount invested in the three years preceding the meeting.

IBM worldwide expects its revenues to be around $120 billion by 2010, of which nearly $86 billion (68%) would come from IBM Global Services alone, with an estimate of about 200,000 employees. IBM India would account for 90,000 of these. Roughly translated, IBM’s Indian employees would generate $35 billion of IBM’s revenues in 2010.

IBM Global Services (now split to Business Services & Technical Services) was called the “jewel in the IBM crown” by the Aberdeen group in 2003. For worldwide IBM, this is the group that contributes to more than half its global revenues ($54 billion in 2005) presently and growng at a healthy rate (8% in 2005). With half of global service employees to be located in India, IBM India’s importance for the global corporation can be easily fathomed.

Business lines
Global Business Services
This division, along with Global Technology Services (which was together called IBM Global Services earlier) has the largest employee head-count and operates in a global delivery framework. Although it’s impossible to quantify the value-contribution from this unit, since IBM GBS India operates in the cost recovery mode, it is considered to contribute well in excess of $1 billion per annum.

IBM India’s package implementation & maintenance practice – with its SAP, Oracle, Siebel, Peoplesoft, JD Edwards & Clarify practitioners is the biggest amongst all Indian IT companies.

This entity is organized as a consulting company, with divisions mirroring the functional expertise within, for instance Finance Management Solutions (FMS), Customer Relationship Management (CRM), Supply Chain Management (SCM), Energy & Utilities and so forth.

Application consultants from the fledgling SAP practice of IBM India are one of the most mobile of its workforce – frequently globe-trotting to other IBM Geographies and benefitting from the nearly 3 decade old IBM & SAP alliance.

Linux Technology Center
Business transformation outsourcing
With the acquisition of Daksh in 2004, IBM now also has a formidable business process outsourcing (BPO) service portfolio. Associates and analysts work out of the Embassy Golf Links, Bangalore office in out-sourced business processes of IBM clients. The company has sent out more than 800 newly recruited employees in 2008 and the process is still going on. According to the stacks, IBM Daksh is on the top position in the BPO industry in India.

Now Concentrix technologies acquired IBM Daksh.

Business Analytics Center of Competency
In a move to focus on growing business analytics marketplace, IBM on November 9, 2009, has announced the creation of a new Business Analytics Centre of Competency in Bangalore, India. IBM’s new business analytics centre is to offer global support and is expected to be staffed by over 200 consultants with advanced analytics skills.

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